Sales Information

Okay, now for all the nitty gritty details. This page contains all the fine details about the computers and software you’ll need to run ResourceAce as well as the cost of the program.

ResourceAce Costs

Purchase Price: Dependent on number of users and customization required. Estimates provided prior to purchase
Installation and Training: $1,000/day (Typically requires 1 to 4 days depending location and size of agency. Additional travel expenses may also be incurred)
Annual Support Package: Not required but HIGHLY recommended. Used for ongoing training, customization and general technical support.  Usually works out to $100 to $150 a month billed annually.

* The cost to purchase all needed computer hardware and the FileMaker Pro software are separate but we can help you with the purchase of FileMaker Pro at the time you order ResourceAce or you can purchase it from your own sources. We recommend your agency purchase a Volume License Agreement (VLA) with has 5 user minimum to reduce cost and make installation easier.

Hardware Requirements

ResourceAce requires a dedicated computer acting as a database server to share the system with all users and provide daily backups. This computer can be either a Windows or Macintosh based system. Users of ResourceAce can also be on either Windows or Macintosh systems to access the program or a combination of both on the same network.

*Windows Server: Windows Server 2003 or 2008 Standard or Vista Business. Dual Core or Dual CPU Pentium 4 or better 2GB RAM 80GB drive or larger. We recommend the HP Proliant ML 110G7 or better it’s a low cost entry level server which will serve most agencies very well for many years.

*Macintosh Server: We STRONGLY recommend using a Macintosh computer for your server. We recommend the 21.5” iMac as a server. It has plenty of speed, memory and storage and of course comes with a built in screen. By using a Macintosh computer for your server you will not have to worry about PC viruses and spyware attacking the computer.

*Windows User: Pentium 4 or better Windows XP sp3 or  better 1GB RAM or better. 17” Monitor 1280 x1024 resolution recommended
*Macintosh User: Mac OS  10.5.8 or later 1GB RAM or better. Intel based Macintosh with 17” Monitor 1280 x1024 resolution recommended

Software Requirements

In addition to the operating systems stated above, ResourceAce requires FileMaker Pro 11 Server and FileMaker Pro 11* as it’s not compatible with earlier versions. It can be purchased with ResourceAce or acquired separately if you wish. No other third party software such as web browsers, Microsoft Office or internet connections are required to run ResourceAce.