Sales Information
Okay, now for all the nitty gritty details. This page contains all the fine details about the computers and software you’ll need to run ResourceAce as well as the cost of the program.
ResourceAce Costs
Purchase Price: $395/per user, $349/per user to increase user licenses after initial purchase.
Installation and Training: $1,000/day (Typically requires1 to 2 days depending on size of installation. Additional travel expenses may also be incurred)
Annual Support Package: $99/per user/per year (i.e. a five user license costs $495 a year for support) billed after the first year annually on the purchase date anniversary.
* The cost to purchase all needed computer hardware and the FileMaker Pro software are separate but we can help you with the purchase of FileMaker Pro at the time you order ResourceAce or you can purchase it from your own sources. We recommend your agency purchase a Volume License Agreement (VLA) with has 5 user minimum to reduce cost and make installation easier.
Hardware Requirements
ResourceAce requires a dedicated computer acting as a database server to share the system with all users and provide daily backups. This computer can be either a Windows or Macintosh based system. Users of ResourceAce can also be on either Windows or Macintosh systems to access the program or a combination of both on the same network.
MINIMUM SERVER REQUIREMENTS
*Windows Server: Windows Server 2003 or 2008 Standard or Vista Business. Dual Core or Dual CPU Pentium 4 or better 2GB RAM 80GB drive or larger. We recommend the HP Proliant ML 115 it’s a low cost entry level server which will serve most agencies very well for many years.
*Macintosh Server: Mac OS or Mac OS Server 10.4.11 or 10.5.5 or better Dual Core or Dual CPU Intel based Mac or better 2GB RAM 80GB drive or larger. We recommend the 20” iMac. It has plenty of power and comes with a built in screen and you will not have to worry about PC viruses and spyware attacking the computer. Can be used with Windows users as well.
MINIMUM WORKSTATION REQUIREMENTS
*Windows User: Pentium 4 or better Windows XP sp3 or Windows Vista sp1 or better 512MB RAM or better. 17” Monitor 1280 x1024 resolution recommended
*Macintosh User: Mac OS 10.4.11 or 10.5.5 or later 512MB RAM or better. Intel based Macintosh with 17” Monitor 1280 x1024 resolution recommended
Software Requirements
In addition to the operating systems stated above, ResourceAce requires FileMaker Pro 10 Server and FileMaker Pro 10* as it’s not compatible with earlier versions. It can be purchased with ResourceAce or acquired separately if you wish. No other third party software such as web browsers, Microsoft Office or internet connections are required to run ResourceAce.